1. About this site

Velden Finance is a demonstration brand, built by Ciptex to show how a customer engagement platform can support a financial services business. Velden Finance is not a real bank or regulated financial institution, does not hold real funds, and does not provide genuine financial products, accounts or advice.

2. Acceptance of these terms

By browsing or using this site, you agree to these Terms of Service. If you do not agree with any part of them, please do not use the site.

3. Using the site

You may browse this site and use its demo features (such as webchat or the sign-in screens) for the purpose of viewing a demonstration of Velden Finance's customer engagement experience. You agree not to misuse the site, attempt to gain unauthorised access to it, or use it for any unlawful purpose.

4. Demo content and services

Please do not enter real financial information, account numbers or identity documents anywhere on this site. Nothing submitted here opens, accesses or affects a real account. Velden Finance is a fictional brand created for demonstration purposes by Ciptex, and nothing on this site should be relied on as a genuine offer, quote, application, order or account.

5. Intellectual property

The design, text, graphics and other content on this site belong to Ciptex Ltd and are made available for demonstration purposes only. You may not copy, reproduce or reuse this content for any other purpose without permission.

6. No warranty

This site is provided "as is" for demonstration purposes, without warranties of any kind, whether express or implied, including as to accuracy, availability or fitness for a particular purpose.

7. Limitation of liability

To the fullest extent permitted by law, Ciptex Ltd shall not be liable for any loss or damage arising from your use of, or inability to use, this demonstration site.

8. Third-party services

This site may reference or embed third-party services, such as webchat messaging tools, used to demonstrate customer engagement features. Your use of those features may also be subject to the terms of the relevant third-party provider.

9. Changes to these terms

These terms may be updated from time to time to reflect changes to this demonstration site. The date at the top of this page shows when they were last updated.

10. Governing law

These terms are governed by the laws of England and Wales, and any disputes relating to them shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact us

Questions about these terms can be sent to marketing+velden@ciptex.com.